FAQ

At your arrival rooms are available from 1:30 p.m. We ask our guests to leave the room until 10:00 a.m. on departure day.

We offer free high-speed internet access with fiber optic connection in all guest rooms.

Free parking is available on-site for our hotel guests (no reservation required).

There are two wall boxes for charging of electric cars available. Billing is based on consumption. We also provide a bicycle garage with free charging facilities for e-bikes and pedelecs.

Please note that all guest rooms and indoor public areas are non-smoking areas.

We are happy to accept cash or you can pay by EC / Maestro Card. Bank transfers are possible (prepayment). We do not accept credit card payments.

You may cancel free of charge up to 8 weeks before your arrival. To exercise the right to cancel, you must inform us by a clear statement in written form. In case of cancellations between less than 8 weeks and 1 day before arrival day we need to charge 80% of the costs. In case of no-chow, cancellations on arrival day or earlier departure we have the right to charge 100% of the costs.

By making a reservation, you agree to these terms and conditions. We recommend the conclusion of a cancellation insurance.